Title VI Information
Lextran assures that no person shall on the grounds of race, color, national origin, or sex as provided by Title VI of the Civil Rights Act of 1964, and the Civil Rights Restoration Act of 1987 (P.L. 100.259) be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity. The Title VI 2019 Program Plan below outlines Lextran’s Title VI policy.
For information on Title VI complaint procedures or to access the Title VI complaint form please download the documents below.
Lextran will provide information in accessible formats and other languages upon request. Advance notice is required in order to ensure availability. To request documents in other languages or formats or to pose and comments or questions regarding Lextran’s Title VI Program Plan please complete the contact us form here.
A Title VI Service and Fare Equity Analysis Study was performed in 2015. To download the analysis please click the button below.
Non-Discriminatory Service
Lextran operates programs without regard to race, color, and national origin;
Customer complaints or requests for information about this and Title VI may be directed to Lextran via in the following ways:
- Complete the contact us form found here
- Call (859) 255-7756
- Mail complaints or requests to 200 West Loudon Avenue, Lexington, KY 40508
- Complete a Customer Comment Card which can be obtained at the Downtown Transit Center
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.