Title VI Information
Notifying the Public of Rights under Title VI
The Transit Authority of Lexington (Lextran) operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Lextran through direct mail, electronic mail, website customer comment form, customer comment card, or by telephone (see bottom of page).
For more information on Lextran’s civil rights program, and the procedures to file a complaint, call (859) 255-7756, email the Lextran Title VI Coordinator at title.vi.complaint@lextran.com; or visit our offices at 200 West Loudon Avenue, Lexington, KY 40508.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
The document below outlines Lextran’s Title VI 2019 Program Plan.
For information on Title VI complaint procedures or to access the Title VI complaint form please download the documents below.
Lextran will provide information in accessible formats and other languages upon request. Advance notice is required in order to ensure availability. To request documents in other languages or formats, or to provide feedback regarding Lextran’s Title VI Program Plan, please complete the contact form here or email the Title VI Coordinator at title.vi.complaint@lextran.com.
A Title VI Service and Fare Equity Analysis Study was performed in 2015. To download the analysis please click the button below.
Customer complaints or requests for information about this and Title VI may be directed to Lextran in the following ways:
- Complete the contact us form found here
- Call (859) 255-7756
- Mail complaints or requests to 200 West Loudon Avenue, Lexington, KY 40508
- Complete a Customer Comment Card which can be obtained at the Downtown Transit Center
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.