Lextran is dedicated to serving people with disabilities as defined by the Americans with Disabilities Act (ADA). The ADA defines a person with a disability as a person who has a physical or mental impairment that substantially limits one or more major life activity. This includes people who have a record of such an impairment, even if they do not currently have a disability.
If you have a complaint specifically pertaining to an ADA issue, please complete the contact form here. Complaints will be addressed within three business days of the day the complaint was filed. For more information on the Federal Transit Administration Accessibility guidelines please click here.
Lextran Americans with Disabilities Act Complaint Procedures
Lextran Americans with Disabilities Act Complaint Form
Accessible Format Policy
Schedules, timetables, public meeting materials, and all other information related to Lextran’s service are available in alternate formats upon request. Accessible formats include, but are not limited to: Braille, audio recordings, large font documents, etc. Call 859-244-2030 or email the Compliance Specialist at compliance@lextran.com to request an accessible format.
Americans with Disabilities Act NoticeÂ
Lextran does not discriminate on the basis of disability in its programs, services, activities, or employment practices.
If you need auxiliary aids or services for effective communication (such as an American Sign Language interpreter) or reasonable modification to programs, services, or activities, please contact the ADA Coordinator as soon as possible. Requests made less than two (2) business days before the scheduled event or activity are subject to availability.
Upon request, this notice is available in alternative formats such as large print or Braille.
ADA Coordinator
200 West Loudon Ave
(859) 255-7756