December 8, 2022
Although it’s been unseasonably warm, now is the time to prepare for possible winter weather conditions!
Here’s what you need to know:
Where can I find Lextran service updates during winter weather? How will I know if Lextran is on “Snow Plan”?
You can find weather related updates on lextran.com, the myStop Mobile app and website, social media (Facebook, Twitter, and Instagram), and local news stations’ closings information (LEX18 and WKYT). Snow Plan updates will be provided as they occur with as much advanced notice as possible. Customer Service Staff are also available from 6:00 a.m. to 6:00 p.m. Monday – Friday and Saturday from 8:00 a.m. to 4:00 p.m.
How do I know if my usual bus stops are served during “Snow Plan”?
You can find information about each route’s snow plan by visiting that individual route page and clicking on the “Snow” tab. Below the list is a route map that shows which areas are served when Snow Plan is active.
An example is shown below indicating the Route 6 Snow Plan (found here). Areas marked by a solid line matching the route’s color will have service, areas that are marked by a red dotted line will not be serviced.
Bus stops with a snowflake symbol (in the upper right corner of the sign) will be served during snow plan. Bus stops without a snowflake symbol will not be served during snow plan.
Tip: If your usual bus stop doesn’t have a snowflake symbol, find the nearest stop that has a snowflake symbol before winter weather hits!
What are some tips to safely ride Lextran during winter weather?
Following these tips will help you prepare to ride Lextran during severe winter weather.
- Familiarize Yourself with the Snow Plan – You can find information about each route’s snow plan by visiting that individual route page and clicking on the “Snow” tab. Stops with the snowflake symbol in the top right corner of the bus stop sign are served during snow plan. If your stop doesn’t have this symbol, it will not be served.
- Dress Appropriately – To travel safe during the winter months, dress in layers of warm clothing and be sure to have a hat/hood and gloves. There may be delays with poor road conditions so appropriate footwear can help when waiting in snowy or icy areas.
- Be Seen – During dark mornings and evenings, it is important to do your best to be seen by your bus driver and other drivers on the road. A pedestrian light, flashlight, or reflective clothing can help signal to the bus driver that you are there. If these are unavailable, wearing light-colored clothing can be helpful. If waiting at a shelter it is helpful to safely step forward when the bus is approaching to ensure the driver sees you.
- Wait in the Right Spot – During poor weather conditions, bus stops may be snow or ice covered. Stay back from the curb and avoid standing in deep snow banks. Drivers are trained to look for passengers in cleared areas nearest to each stop.
- Plan Extra Time – Poor road conditions impact all traffic on the roadways. Allow yourself extra time in your commute and prepare yourself for delays in service. Know ahead of time if your normal stop is on the snow route or if you may need to find the next nearest one.
- Download the MyStop Mobile App – MyStop Mobile is available in the App Store and the Google Play Store. By downloading this app you can receive notifications of the activation of Snow Plan or any service delays. You will also be able to get real time information about where you bus is located if conditions are causing slight delays.
- Stay Connected – Follow us on social media for up-to-date information about snow plan activation or service delays.
Remember, our drivers strive to get you to and from your destinations as safely and timely as possible. Please be respectful to your driver despite delays and travel safe!
As always if you have questions, please reach out to customer service at (859) 253-INFO.